Privacy policy.

Privacy Policy for Patrice Hardy

Date updated: 9 September 2024

At Patrice Hardy, your privacy is very important to us. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your personal data when you visit our website, www.patricehardy.com

1. Analytics

We collect personal data to power our site analytics, which helps us understand how visitors interact with our website. The information we gather includes:

  • Details about your browser, network, and device

  • The web pages you visited before arriving at this website

  • Your IP address

We may also collect information about your use of our website, such as:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling behavior

  • Search queries

  • Timestamps

We share this information with Squarespace, our website analytics provider, to monitor site traffic and activity, enabling us to improve our services.

2. Cookies

This website uses cookies and similar technologies to enhance your experience. Cookies are small files or pieces of text that download to your device when you visit a website.

For detailed information on the cookies used by Squarespace, you can visit Squarespace's Cookies Policy.

Types of Cookies Used:

  • Necessary Cookies: These cookies are essential for Squarespace to securely serve this website to you and are always enabled.

  • Analytics and Performance Cookies: These cookies are used to analyze site traffic and performance.



3. Visitor Data

For Customers

When you make a purchase on this website, we collect personal information to fulfill your order. The information we may collect includes:

  • Billing and shipping addresses

  • Details related to your purchase (e.g., shirt size)

  • Email address

  • Name

  • Phone number

This information is shared with Squarespace, our online store hosting provider, to facilitate the delivery of services to you.

Our payment processor(s) [stripe] will also collect payment information. You can view their privacy policy here.

Additionally, during the checkout process, this site may auto-complete your shipping and billing address by sharing your input with the Google Places API to enhance your experience.

For Website Visitors

This website is hosted by Squarespace. When you visit patricehardy.com, Squarespace collects personal data including:

  • Information about your browser, network, and device

  • Web pages you visited before coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace requires this data to operate the website and to protect and improve its platform and services. The data is analyzed in a de-personalized form.

Form Submission

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.


4. Scheduling

When you book an appointment on this website, we collect personal information to complete your booking. This may include:

  • Name

  • Email address

  • Phone number

  • Details relating to your appointment (e.g., who referred you)

  • Files you may have uploaded

This information is shared with Squarespace, which provides online booking services to us.

Refunds:
I understand illness and emergencies happen, so be sure to give me a call if that’s the case and let me know of the situation.

  • More than 24hrs notice of cancellation – Full Refund

  • Less than 24hrs notice of cancellation – 50% Refund

  • No show/no notification – No Refund


5. Payments

When you make a purchase on this website, we use Squarespace Payments, a fully integrated payment solution provided by Squarespace. Your personal information is processed by the following third-party service providers, in accordance with their privacy policies:

  • Stripe: Payment processing services. View their privacy policy here.

  • Sift: Fraud monitoring and detection services. View their privacy policy here.

6. Your Rights

You have the right to access, rectify, or delete any personal data we hold about you. If you have any concerns about your data, please contact us at hello@patricehardy.com



7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

hello@patricehardy.com